Last Updated: May 14, 2025
This Refund and Returns Policy outlines the terms and conditions regarding refunds and returns for purchases made on our e-book website, www.lessofor.com (the “Site”). By making a purchase on our Site, you acknowledge that you have read, understood, and agree to the terms of this policy.
1. Digital E-book Purchases: No Refund Policy
Due to the immediate and irrevocable nature of digital e-book delivery, all purchases of e-books on our Site are final and non-refundable.
Once your purchase is complete and you have been granted access to download or view the e-book, the transaction cannot be reversed. This is because digital products, unlike physical goods, cannot be returned or their access revoked in a way that guarantees the user has not retained a copy.
We strongly encourage you to:
- Review the e-book description and any available previews carefully before making a purchase. We strive to provide accurate and detailed information about each e-book to help you make an informed decision.
- Ensure that the e-book format is compatible with your reading device(s). We typically specify the available formats (e.g., EPUB, PDF) on the product page. It is your responsibility to verify compatibility before purchasing.
By completing your purchase, you acknowledge and agree that you understand and accept this no-refund policy for all e-book purchases.
2. Wallet Top-Ups: Non-Refundable
Our Site may offer a wallet system that allows you to load funds for future purchases. Please be advised that any amounts loaded into your wallet are final and non-refundable.
Once funds are added to your wallet, they can only be used for purchasing e-books or other products offered on our Site, subject to our Terms of Service. We do not offer refunds for any unused balance in your wallet.
We encourage you to:
- Carefully consider the amount you wish to add to your wallet. Only load funds that you intend to use for future purchases on our Site.
- Review your wallet balance before making any top-up.
By loading funds into your wallet, you acknowledge and agree that you understand and accept this non-refundable policy for all wallet top-ups.
3. Exceptional Circumstances (Limited)
While our general policy is no refunds, we may consider exceptions in very limited circumstances, at our sole discretion. These circumstances are typically limited to:
- Technical Issues Preventing Access: If you experience a significant technical issue that completely prevents you from accessing the e-book you purchased, and we are unable to resolve the issue within a reasonable timeframe, we may consider a resolution on a case-by-case basis. You must provide sufficient evidence of the technical issue and allow us reasonable time to attempt to resolve it.
- Gross Misrepresentation: If the e-book you purchased is materially different from the description provided on our Site to the extent that it constitutes gross misrepresentation, we may review the situation on a case-by-case basis.
To request consideration for an exceptional circumstance, you must contact our customer support team within 7 days of the purchase date, providing detailed information and any supporting evidence. Our decision to offer a resolution in such cases is entirely at our discretion and does not constitute an obligation to provide refunds in other situations.
4. How to Report Issues
If you encounter a technical issue preventing access to your e-book or believe there has been a gross misrepresentation, please contact our customer support team at:
- Email: support@lessofor.com
Please provide as much detail as possible about the issue, including your order number, the title of the e-book, a description of the problem, and any relevant screenshots or other evidence.
5. Changes to This Policy
We may update this Refund and Returns Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. Your continued use of 1 our Site after the posting of changes constitutes your acceptance of the updated policy.